Frequently Asked Questions

Here are a few of the questions I’m most often asked. If you don’t see yours here, please don’t hesitate to reach out. 

Are you insured and bonded?
Yes! I’m fully insured and bonded, and proud to be a member of Professional United Pet Sitters (PUPS) and Pet Sitters Associates.

Will I always have the same caregiver?
Yes. Every visit is personally provided by me. I never outsource care or send employees into your home, so your cat will always see the same familiar face.

Do you have references? May I contact them?
Absolutely. I’m able to provide references upon request. I simply like to check with former clients first to make sure they’re comfortable sharing their contact information. You can also visit my Hall of Fame page to read kind words from many of the families I've had the privilege of working with.

Can you administer medications or injections?
Yes. I’m experienced administering a variety of medications, including insulin, subcutaneous fluids, inhalers, oral medications, topical medications, and other treatments. If your cat has a specific routine, I’d be happy to discuss it during our consultation.

How many visits does my cat need each day?
Every cat is different. Their age, personality, feeding schedule, and medical needs all help determine the right routine. Many families choose two 30-minute visits each day, especially for social or senior cats, but I’m always happy to recommend a schedule that best supports your cat.

Can you visit every other day?
I recommend consecutive daily visits whenever you’re away. Cats thrive on consistency, and regular visits help maintain their routines while providing companionship, reassurance, and an opportunity to notice any changes that may need attention.

Someone else may stop by. Is that okay?
For everyone’s safety, I ask that no visitors be present during scheduled visits. This helps me provide focused care while avoiding confusion or unnecessary liability.

My cat enjoys being outdoors. Can you let them outside?
If your cat has a secure catio or enjoys supervised harness walks, we can discuss those routines in advance. Written approval is required before the start of care.

Can you recommend a veterinarian?
Absolutely. In the South Bay, I confidently recommend Los Altos Veterinary Clinic. In San Francisco, I recommend Dr. Kaila Helmer and the wonderful team at Presidio Way Pet Hospital. 

Do you board cats in your home?
No. I specialize exclusively in in-home care because I believe cats are better off in the comfort and familiarity of their own environment.

Do you care for dogs or other pets?
Miss Kitty Poppins is devoted exclusively to cats. While I love animals of every kind, my practice is thoughtfully designed around feline care.